Protect consumers and brands investment and trust in trademarks, patents and compliance endeavours
Almost anyone can sell almost anything and ship from almost anywhere nowadays, and often they do.
The continual plague of knock-offs, grey-market imports and distance sellers are bad for consumer trust, and costly for brands that do the right thing.
In-house staff are often reluctant to get involved or might be concerned about thoughts of repercussions from reporting unknown players in your market, and they rightly want to focus on the good things you do best.
Virtual assistants for brands, regulators and consumer protection
Our team works form all over the world, they don’t need to live in your home market to research and assist with your good work there.
How it works
We’ll share a project management spreadsheet or database, where both your team and ours can add links to questionable online content, as well as any references you have for why it should be reported.
We’ll submit the reports anonymously for your protection interests and retain screenshots of the reports and any feedbacks.
We’ll continue to monitor the pages and report regularly until the offending content is removed or we are advised otherwise.
Due to the variable nature of the research and supporting evidence needs, this could mean anywhere between 2 and 20 reports per day.
We cannot report content without supporting evidence for why that content should be reported, so we may need further information or support from your own compliance experts, subject to the particular area of concern.
Speak to us in confidence for your reassurance on how you would like us to work in confidence for the good of everyone’s trust online.
We use the terms shipment to mean; one or more packages with physical goods, downloads for digital products, and project or job completion for services. Email Confirmations When your goods or services shipment is posted, or completed, that is the point of final invoicing and you will receive a confirmation email within a few minutes…